Product Care & Warranty

1. General Care

Handle products with reasonable care.

Avoid:

• Dropping products from significant heights
• Applying excessive force
• Bending products beyond their intended flexibility
• Exposing products to extreme heat
• Exposing products to open flame
• Exposing products to harsh solvents
• Using abrasive cleaners
• Using products outside their intended application

2. Cleaning

Use a soft, slightly damp cloth for routine cleaning.

Avoid:

• Submerging products in water
• Using harsh chemicals
• Using abrasive pads
• Using high-pressure water
• Using dishwashers

Dry products gently after cleaning.

3. Temperature

Avoid prolonged exposure to high heat.

Do not place products on or near:

• Stoves
• Radiators
• Hot surfaces
• Direct sunlight for extended periods
• Other heat sources

Extreme heat may soften, warp or damage 3D-printed materials.

4. NFC Products

NFC products should be used as intended.

Scanning performance may depend on:

• Phone model
• NFC settings
• Phone case
• NFC antenna position
• Operating system
• Installation position
• Nearby metal or electronic interference

See our Custom & NFC Order Policy for additional information.

5. Installation

Follow the installation instructions provided with your product.

Ensure the surface is clean and dry before installation where applicable.

Improper installation may affect performance or adhesion.

6. Warranty

Automate Effect products are covered against manufacturing defects that materially affect the intended function or structural integrity of the product.

The warranty period is 30 days from delivery.

The warranty applies to the original purchaser.

Proof of purchase may be required.

7. What the Warranty Covers

Examples of covered issues may include:

• Confirmed manufacturing defects
• Defective NFC components supplied by Automate Effect
• Structural failure caused by a manufacturing issue
• Products that do not function as described because of a manufacturing issue

8. What the Warranty Does Not Cover

The warranty does not cover damage caused by:

• Normal wear and tear
• Misuse
• Accidental damage
• Dropping
• Excessive force
• Improper installation
• Unauthorized modification
• Exposure to extreme heat
• Exposure to harsh chemicals
• Use outside the intended application
• Customer-supplied incorrect information
• Third-party platform changes
• Device compatibility issues

9. Normal 3D-Printing Characteristics

The following are normal characteristics of 3D printing and are not manufacturing defects:

• Layer lines
• Minor surface texture
• Seam marks
• Slight colour variation
• Small dimensional tolerances
• Minor differences between photos and the finished product

10. Warranty Claims

To make a warranty claim, contact us within 30 days of delivery.

Please provide:

• Your order number
• Photos or video showing the issue
• A description of the problem
• Any relevant details

If we confirm a covered manufacturing defect, we will provide an appropriate remedy such as a repair, replacement or other solution.

Contact:

Automate Effect
automateeffect@gmail.com